Introduction
At Stemulator, we take your privacy seriously. This Privacy Policy explains how we collect,
use, disclose, and safeguard your information when you use our audio stem separation service.
Information We Collect
We collect information you provide directly to us, such as:
- Account Information: When you create an account, we collect your name, email address, and password.
- Social Login Information: If you choose to log in using Google, Facebook, Apple, or X (Twitter), we receive your basic profile information (name, email, and profile picture) from these services.
- Audio Files: The audio files you upload for stem separation processing.
- Usage Data: Information about how you use our service, including processing history and preferences.
- Device Information: We collect device fingerprints (browser type, operating system, screen resolution) to prevent abuse and ensure fair usage of our service.
- Location Information: We collect your IP address when you access our service. We use this to derive your approximate geographic location (country, region, city) for analytics and security purposes.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our stem separation service
- Process your audio files and deliver the separated stems
- Create and manage your account
- Send you service-related communications
- Prevent fraud, abuse, and ensure fair usage
- Analyze usage patterns and optimize service performance by geographic region
- Detect and prevent security threats and unauthorized access
- Comply with legal obligations
Audio File Processing
When you upload an audio file for processing:
- Files are temporarily stored on our servers during processing
- Processed stems are stored temporarily for download
- All audio files are automatically deleted from our servers after 24 hours
- We do not use your audio files for any purpose other than providing the stem separation service
Data Storage and Security
Your account information and usage data are stored securely using industry-standard encryption.
We implement appropriate technical and organizational measures to protect your personal
information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your account and data
- Export your data
- Opt-out of marketing communications
Data Retention
We retain your account information for as long as your account is active. Audio files are
automatically deleted after 24 hours. If you request account deletion, we will delete your
personal information within 72 hours, except where we need to retain certain information for
legal or legitimate business purposes.